Most Asked Questions .

Monday through Friday, 9 a.m. to 5 p.m., we are in our physical office. Because we serve clients at all hours of the day, seven days a week, we answer our phones 24 hours a day, seven days a week. Please phone our office if you have an emergency, as our email is not monitored during the evenings and weekends.

There is no one-size-fits-all limousine service. Others cater to weddings and special events, while others focus on corporate business. Friends, family, and business acquaintances should be contacted for referrals and recommendations. Many variables must be considered, including reputation, years in business, fleet size and age, license and insurance, customer service philosophy and back office assistance, chauffeur depth and kind – all firm personnel (screened and trained), and financial stability. When selecting a transportation provider, always exercise caution. Do not be afraid to inquire about anything, including evidence of insurance.

Simply call us to make your reservation as soon as your plans are more concrete. We usually recommend giving as much notice as possible, particularly during our busiest seasons (spring & fall). Your reservation can be made up to a year in advance. Call or e-mail us as soon as you have all of the essential data, at the very least the day and time of your vacation or special occasion.

In most circumstances, there will be a minimum hourly rental duration. And this structure has numerous advantages, particularly for special events and occasions. Throughout your service, the same car and chauffeur are guaranteed. You are free to leave your items in the car. You can make as many stops as you want, and the vehicle and chauffeur will follow your instructions. It is often more calming to know that you will have access to the vehicle for the duration of the rental agreement.

Yes, with the exception of peak demand dates and events, there may be situations and times where a transfer service is conceivable. A transfer is essentially a one-way, straight pick-up and drop-off at a predetermined time. Extra stops and driving around are not included in the cost and will be added to the final bill. To choose what sort of service will best fit your needs, it is important to study all information at the time of reservation.

Bottled water and ice are included in the built-in coolers of all limos and limo party buses, as well as glassware and napkins. Customers are welcome to bring their own snacks and drinks to the restaurant. No kegs are allowed in any vehicle. Alcoholic beverages are permitted as long as all passengers in the car are at least 21 years old. To reduce mishaps, we recommend using tiny, ready-to-use individual bottles of alcohol rather than larger containers that require pouring and mixing.

We understand that our chauffeurs may be caught in the act when serving their clients at weddings and other special events, therefore we require them to be dressed professionally in a dark suit with a white dress shirt and necktie.

We are delighted that you have so many friends, but we must ensure their safety while in our vehicles. In order to comply with our insurance coverage, every vehicle has a limited capacity that we must adhere to. It’d be like trying to move 13 eggs in a dozen carton in a safe manner. Please contact our office for assistance with an upgrade if you require a larger limousine. There may be additional charges.